SUPPORT

Contact Us

Have a question about listing, buying, or valuations? We're here to help.

Hours

Monday – Friday, 9am – 5pm AEST

Frequently Asked Questions

How do I list my plate for sale?

Create a free account, then go to List Plate. Enter your plate details, upload a photo, choose a listing package, and complete payment. Your listing will be reviewed by our team before going live.

How long does listing approval take?

Most listings are reviewed within 24–48 hours. You'll receive an email once your plate is approved and live on the marketplace.

What does Value My Plate include?

For $49.95, our valuation team researches comparable sales and market data to provide an indicative market estimate, typically within 48 hours.

How do buyers contact me?

Buyers submit enquiries through your listing page. You'll see these in your Member Dashboard under Enquiries.

What payment methods do you accept?

Listing fees and valuations are paid securely via Stripe. Plate purchases are arranged privately between buyer and seller — PlateTrader does not process plate sale payments.

Can I edit or remove my listing?

Yes. Log in to your Member Dashboard, go to My Listings, and manage your active plates from there.

Ready to list or need personalised help?